FAQs
💬 1. Do you offer Cash on Delivery (COD)?
✅ Yes! We offer Cash on Delivery across all cities in Pakistan.
💬 2. How long does delivery take?
🚚 Delivery takes 2–4 working days in major cities and 3–6 working days in other areas.
Customized items may take a bit longer (3–5 days processing).
💬 3. Can I customize a product with my baby’s name?
🧵 Yes! Many of our products like carry nests, pillows, and gift boxes can be customized.
You’ll see the “Add Baby Name” option on the product page.
💬 4. Do you offer gift wrapping or packaging?
🎁 Absolutely! All gift items come with cute baby-safe packaging — perfect for baby showers, gifts, and surprises.
💬 5. What if I receive a damaged or wrong item?
😢 We’re very sorry if that happens!
Please contact us within 3 days of receiving the product with a photo. We’ll exchange it quickly.
📞 WhatsApp Support:+92 348 0805227
💬 6. Can I return or exchange my order?
🔁 Yes, but only if the product is unused, in original packaging, and not customized.
Check our full Return & Exchange Policy
💬 7. Do you deliver to remote areas or small towns?
📦 Yes! We deliver nationwide, including smaller cities and villages in Pakistan.
💬 8. Is your fabric baby-safe?
🌿 100%. We use soft, breathable, and washable materials — gentle on baby’s skin.
💬 9. Where are you based?
🏠 We’re proudly based in Pakistan and ship all over the country.
💬 10. How can I track my order?
📲 After your order is shipped, we’ll send you a tracking link via SMS or WhatsApp.