Return & Exchange Policy
At Little Flower, your satisfaction and trust are our top priority. We aim to deliver products that make you smile — but if something isn’t right, we’re here to help.
📦 Eligibility for Return or Exchange
You can request a return or exchange within 3 days of receiving your order, only if:
- You received a wrong product
- The product is damaged or defective
The size/style was not as ordered (for clothing/nests)
🚫 Non-Returnable Items
We do not accept returns/exchanges for:
- Customized / Name-Printed products
- Used or washed items
- Products without original packaging or tags
🕒 Return Window
- Return/exchange requests must be made within 3 days of delivery.
- Items must be unused, in original condition, and properly packed.
🚚 Return/Exchange Process
- WhatsApp us at +92 348 0805227 with:
- Order number
- Product photo
- Reason for return
- Our team will verify and respond within 24 hours
- You will be asked to send the item back via courier
- Once we receive and inspect the product, we’ll:
- Ship a replacement (in case of exchange)
- Or issue a voucher (in case of return)
💸 Refunds
- We currently do not offer cash refunds
- Refunds are given as:
- Store credit/voucher
- Or product exchange
📍 Delivery Charges
- Return shipping cost is borne by the customer, unless the mistake was from our side (wrong/damaged item)